We checked into this hotel after our wedding on the south coast thinking it would top off the perfect weekend.
We thought we would treat ourselves to a stay in a London 5 star hotel opposite amazing restaurants and shopping. What could go wrong. Well apparently a lot.
Let’s get one thing straight. This is not a 5 star hotel. The location is great but beyond that it offers nothing. Rooms are so far below standard when you are paying £225 pounds a night, you would expect nothing but an amazing experience.
And what we got was a horrid room, and had nothing more than what I have had at a Travelodge or premier inn.
I would not recommend staying here and can only hope no one makes the same mistake me and my partner did.

Absolutely fabulous afternoon tea with a lovely glass of champagne. Food was excellent and we were celebrating my friends birthday. They had extra chocolate souffle for him. He enjoyed it but the tea was so good that he could not have everything. Perhaps a little gift, postcard of the hotel would be a lovely momento of the day. Couldn't fault it.

Other than a good location, this hotel has nothing more to offer but rude and unhelpful staff and sub category rooms. Would stay away.

Staff were helpful overall but man on reception was curt and not inviting sometimes our conversation with other members of staff was lost in translation. Fairly good experience but portion food size was small for me. The movie watched at this experience was too family orientated on a evening dominated by couples. The surroundings were nice and clean but lacked character.

The afternoon tea was advertised as something special. It wasn't. The restaurant was poor. I'd be fine if it hadn't been falsely advertised as luxury event / location. Waitress really nice and helpful. Wouldn't recommend.