Perfect location and spacious rooms but you can definitely tell the hotel has seen better days. I was initially worried after reading other reviews about the service but the majority of staff we encountered were very nice and professional (except one staff at the concierge when we first got there who totally ignored us when we were looking for the check in desk). The room was clean and quite large for London standards but the bed headboard was peeling, floors were scratched, and windows quite dirty etc. the hotel is housed in an impressive and historic building and some interior revamping should be done!

Loved this conveniently located hotel and its quirky concept and decor. Rooms were clean and fresh, beds and pillows were quite comfy. Owner and staff were professional, friendly and available. Breakfast was always tasty and plentiful. Will definitely go back to stay there.

Luxury Hotel built in the former Marlborough Street Magistrates Court. Attended a preview screening of a film in the hotel's 100 seat cinema. The lower floor has been excellently refurbished and has retained some of the court rooms and prison cells. Extremely courteous, helpful staff.

Great Hotel. Stayed there this summer and it's the perfect location, elegant hotel, and staff was friendly and accommodating. The rooftop lounge was a cool place to chill as well. Highly recommend this place to stay in London.

Good location and staff. Hotel was the cheapest in the area for a reason. Needs a massive refurb and the beech furniture is a massive no no. This place can make you feel really uncomfortable. This place is more of a holiday or premier inn.