London Marriott Hotel Park Lane epitomises Mayfair elegance with stunning views over Hyde Park and Marble Arch, opulent guestroom accommodation, and luxurious public areas befitting of the prestigious address. The completion of an extensive renovation in 2015 transformed the hotel to affirm its repositioning as the hotel of choice in Mayfair.
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This is a very nice hotel. It is centrally located by the Marble Arch and a Central Line tube station. The staff is very friendly and helpful. The concierges were incredibly patient and willing to help. The rooms are really clean. My shower door didn’t close all the way and my air conditioner/fan were not working properly, but my travel companion had a separate room with no issues at all. They accommodated our request for connecting rooms.
We stayed here in Feb 2018 for 5 days and I can only say good things. This property is exceptional in almost every way, the rooms are not large but you expect that in London, however they are tastefully done. The lounge is well worth paying extra to get the access as it offers afternoon tea and good level of snacks, and if you eat Halal they can offer halal options. The swimming pool is beautifully done and heated and is great for kids as it is rarely busy! The location of the hotel is really second to none on the corner of Marble Arch. However the best thing is the service, which is personalized and professional. I will no doubt be staying here again.
As a frequent traveler for both work & pleasure, I have to say this was one of my top 5 experiences out of 100 at a hotel. The rooms were delightful, the location convenient, and I can't say enough good things about the staff. They went out of their way to make our holiday stay special & comfortable. Highly recommend!
From the moment we checked in, we were instantly greeted and lead to the reception check-in above the steps. Check-in was seamless, and receptionist (Petti I believe), was very nice and detailed everything about the hotel and what was offered. An a gold status member and had a mild upgrade, not to a suite unfortunately because they were filled. She showed us to the room and our bags were brought up shortly after. Not much of a view unfortunately, as a building was directly across. Very nice deluxe room and bath. Only complaint is with the TV, it kept wanting to connect to a MyConnect device... Not sure if it was a TV glitch or another room doing it on accident. Executive lounge is nice and decent size. May get crowded at certain hours but we didn't run into that issue. Location of the hotel is great and right next to the central line tube station.
Location and service is really premium! Staff is really Friendly and always proactively helpful! Rooms were quite nice furnitured and everything was quite clean! Also the welcome gesture aswell the proactive information about possible busy roads due to London Marathon was great! The only thing I didn't like was that the window of the room was tiny and you weren't able to look outside as it was 'too high'.