I loved this site very much, not because they have anything special as compared to others but we were served by a very friendly young lady with a huge smile. Interestingly, I told my wife about this young lady's exceptional customer service skills and she visited the restaurant a few days.... she was list for words.... we need more people like more so I the retail and food industry...

Server very impolite . He did not asked if I want mayo or ketchup with my chicken wrap meal after he accused me it is my fault I did not tell him but he never asked me at first place. In other stores like Richmond they were very happy to exchange without problems.

The overall experience was good. It Maccy D. However, the ladies toilets were a disgrace. One blocked, the others had toilet paper strewn all over.

I don't know what it is with London Fast Food Chains! I have yet to visit the toilets without having the feeling I've just missed a gang fight.

Thawed out milk shake not one but two.
Not a problem at this branch only, but through our there branchs. When you complain even when you show them it is not a pleasant experience

Low star, as the pricing boards are missing leading. Although there is very small print about the sugar tax it isn't clear when ordering.

Staff were pleasant, but felt unable to feed back because of the size of McDonalds, and were just supplied the material to put up. It's a shame they felt like they didn't have a voice.

Should add I'm in support of the sugar tax, but feel it should be more transparent to customers.