Sun: 13:00 - 17:00
Mon: 13:00 - 17:00
Tues: 13:00 - 17:00
Wed: 13:00 - 17:00
Thurs: 13:00 - 17:00
Fri: 13:00 - 17:00
Sat: 13:00 - 17:00
Nearest StationMarble Arch
020 7616 5930
Longing for a break from sightseeing and shopping, or just fancy a treat? Enter the calm and cool Brasserie Restaurant at The Cumberland for the newly designed Afternoon Tea. Enjoy classic sandwiches, freshly baked scones and delicious cakes served with T2 Loose Leaf Teas.
Location is the key. Service is generally good. The lifts are slow and normal waiting time is 2 to 3 minutes. Concierge service is very good and they are very co-operative. At times room service gets from average to below average. Even in deluxe superior rooms the bathrooms are small and congested.
Incredibly comfortable bed! Executive room was nice size. Only complaint was the poor lighting in the bathroom... and the porter getting wrong room and waking us up in the middle of a nice New Years Day lie-in! Great location, friendly and helpful staff. Could use a little updating, but overall good value.
Lately I have been staying in this hotel with work on multiple occasions. These are my comments...
Had a room with a view which was nice, seems the first stay lacked plug sockets and the tv channels were all mixed up, but subsequent stays were ok.
The location was great and the double windows blocked the noise from the road which was good.
Also, the evening meal was nice and there was a good selection for breakfast.
My last few stays have not been so good. Last time the room stank of cigarettes but I was told there was nothing they could do about it, and the air con kept failing.
This time I booked a room with a double bed only to be told there were none left. Housekeeping did put a double sheet into the room to be fair but it's not the same. I was still charged the double rate, but I've not yet checked out, will see what they say... 2 stars
Great hotel. So central for anything you want to do and close to Marble Arch tube. What's not to like? We were upgraded due to the first room being unsuitable, the hotel was one of the quietest at night I have ever slept in. The doors work so they cannot be left to slam! Always a good thing in my book. The breakfast was exceptional and mind blowing considering the size of the hotel. Really well organised. Will certainly be going back. Merry Christmas to all at The Cumberland.
Stayed in the Annex. Rooms are all different sizes. All rooms are clean. Near Hyde Park and a lot of Middle Eastern restaurants. Mostly average hotel. Nothing was terrible or outstanding.