Sun: 13:00 - 17:00
Mon: 13:00 - 17:00
Tues: 13:00 - 17:00
Wed: 13:00 - 17:00
Thurs: 13:00 - 17:00
Fri: 13:00 - 17:00
Sat: 13:00 - 17:00
Nearest StationMarble Arch
020 7616 5930
Longing for a break from sightseeing and shopping, or just fancy a treat? Enter the calm and cool Brasserie Restaurant at The Cumberland for the newly designed Afternoon Tea. Enjoy classic sandwiches, freshly baked scones and delicious cakes served with T2 Loose Leaf Teas.
Stayed in Cumberland in 1985 for the first time in my life when i was 2 years old and from that date this is our favorable place to stay. I have few comments here to share why I highly recommend this hotel although I found many people didn't recommend this hotel because of the room or the quality of the service. As a frequent traveler to London you should take into consideration the following points, if you are looking for a cheap hotel with five stars hotel then London shouldn't be your first option and if you think that you you will stay in large room in central London for less than 150 pound and great service also you can't find it here. Cumberland is one of the best hotel for an average night that will cost you around 200 pound.. if the rooms are small then don't go with standard room and choose their executive rooms which is very nice with an access to the lounge which is my preferable option Or family room then it worth each pound you pay them other than this you have to choose another hotel which is not in central London or Oxford street .. What you pay you will get .. I highly recommend this hotel for family and if you would like to enjoy easy access to central london. The team are really great although they are busy with the guests, breakfast buffet is just fine but you can imagine they have more than 600 guests they need to serve them at once, but you can enjoy fresh fruits, coffee and live station for omelette which is excellent as they serve hundred of guests every day .. So I think this review is very realistic .. I highly recommend only there executive rooms and family rooms.
Great location for work event but the hotel is certainly dated and nothing to write home about. It was September and around 60-65deg outside but the rooms were boiling. The "aircon' was a total waste of time and did no cooling at all. The bathroom was decent looking, however if you had a shower the water went under the glass partition and flooded the floor.
Check in was a smooth process with a lovely lady called Noelle. Breakfast was also good and there was a great variety of choice along with space to sit. The lift buttons on floor 4 of the 4 panels only one worked.
Stayed 6 nights from Sept28 until Oct2 2017. AC only turned on but thermostat do not work properly. It just kept getting colder until you could not stand it so you had to turn it off. Then the room started getting hot. The TV did not work and they did not send anybody to fix it even thought we asked 4 or 5 times for days in a row. They did try but failed to fix the AC. They offered to move us to another room but I did not want to repack just to move. The breakfast was good. Everything else was just average. Not what a 4 star hotel would be in America.
Great location right next to Marble Arch. Staff were attentive at the business event I was at. The facilities were great. Don't know what it's like to stay there but for the conference I attended, it was excellent.
Spent 3 nights here for business, great location and especially for me as last day had to hire a car (nearby is Europcar) and at least for getting out of London via the north was easy. The hotel itself is very impressive, great staff who are friendly. Only slight negative was looking at floor plan I must have had the smallest room on my floor, not a massive issue. However the fire doors outside my room close after a certain time and when people pass through these late on it is noisy. Maybe the hotel can look at that at some point. On a last note breakfast was one of the best I've ever come across. Overall despite some negatives I can't give less than a 5.