Sanderson, in the heart of London’s West End, offers a retreat from the bustle of the city into a world of fantasy and well-being. The landmarked 1950s building has been transformed by Philippe Starck into a surreal Cocteau-like dream world, epitomising a new luxury that is smart, pared-down and tempered with a healthy dose of wit and irony. With newly renovated rooms concepted by designer Tim Andreas of Banjo, the rooms maintain their sense of whimsy while offering state of the art details and luxurious touches at every turn.
Agua spa, Sanderson’s renowned temple of body and soul, offers a vast array of treatments to pamper and soothe, restore and resurrect. Multiple dining and cocktail offerings grace Sanderson. Guests can dine al fresco year round at Courtyard Garden, and its Mad Hatter’s Afternoon Tea is on the “must-do” lists of London’s elite. Purple Bar provides an intimate space for cocktails and conversation, while the Billiard Room evokes an old world clubby vibe.
Just steps from Oxford Street shopping and the Soho district in London, Sanderson is a five star luxury boutique hotel ideally located for weekend breaks or business travel.
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The Sanderson is rather lovely. The public bar is great if you want to see and be seen, but that's not what's great about the Sanderson. The rooms are a minimalist delight, the spa some kind of dream world, and the purple (guests only) bar a place of amazing mixologists and often the most unexpected conversations with new and interesting people. Pro tip - ignore the cocktail menu and just ask them to make you something interesting.
Recently had the Mad Hatters afternoon tea at £45 +15% service charge. Table setting was great, food was presented in theme and there was plenty of food. Unfortunately that's where the magic ended.
Service was efficient, when someone was around. We were seated quickly and staff were happy to go through the dishes, but after the formalities were scarce on the ground.
We were sat at a table that hadn't been cleaned properly - which I noticed when I got cream and chocolate on my sleeve.
Teapots are showing wear and tear with one of ours having a chipped spout.
Apart from the table and the food design there was nothing to suggest a mad hatters theme.
There aren't any decorations or staging suggesting the theme (although the flamingo garden is pretty cool)
There is no background music in the area, which would be useful to soften the noise and maybe drown out some of the children running around the garden unattended.
As I mentioned earlier, the food was plenty and was presented in theme. However, the savoury food was quite bland and there wasn't anything to surprise or wow you with the food in general. An example of them missing a trick would be the mushroom sweets which looked amazing but could have done with the polyps being popping candy to give a surprise.
Overall, at the price point, found the whole thing underwhelming and in need of a rethink.
We had the mad hatters afternoon tea. The food was very good, presented very well. There was more sweet things rather than savoury.
The service was average we waited a long time for initial drinks and the tea took over an hour.
The staff could of been much more attentive we had to ask for more tea etc.
It was a nice afternoon but for the cost I expected more.
I stayed at the hotel with my boyfriend for a week over new years and the entire experience was exceptional. Every single staff member was overwhelmingly helpful and courteous. The room was GORGEOUS - it is very spacious and the bed sits in the middle of the room. All interior walls are glass with retractable white curtains, which makes the room feel very large and luxurious.
The food was exceptional. We ate at the Long Bar, had drinks at the purple bar, and also ordered room service. In each case, service was prompt and friendly, and the food both tasty and satisfying. For meals out of the hotel, we found the Sanderson Concierge team to be incredibly knowledgeable, guiding us to both not-to-be-missed London Staples, as well as lesser-known local favorites.
You can't beat the location-it is perfect. A short walk to any of the West End theaters, fantastic pubs, and great shopping areas.
Our stay at the Sanderson was one of the best, if not THE best, hotel experiences either of us has had in our lives.
I have already recommended it to several friends and colleagues headed to London and will be sure to stay there again myself the next time I am in town.
One of the worst dining experiences I have had up to date, with unskilled staff, hectic atmosphere, and overall very poor service. We had to wait 10 minutes to be seated with no explanation whatsoever, and 20 minutes to be served, after which the waiter simply assumed we were taking the basic Mad Hatter’s Afternoon Tea (we had made reservations for the Pink Champagne as well) and did not even bother to bring us the physical copy of the menu. This was offensive in itself for obvious reasons which I will not directly state in this review. The food did not arrive until an hour after our seating. While the tea was fine, the tea food proved quite unsatisfactory when you consider the price (approx 75 pounds per person with service taxes). Admittedly the afternoon tea has a cute theme, but other than that, you can get much better afternoon tea elsewhere. Definitely not recommended.