Wasn't a great experience. The room comfort, deco, set-up etc just didn't justify the price. Felt quite old. Was in a room that had two small beds which can't be put together. And I wasn't the only one. That means one pays for a double but gets two singles. The kitchen ventilation goes out into the yard which gave off a smell of food in the room. Location is great though.

Great location with friendly staff, but be aware if you book a single room it will be very small. My room was tiny. In fairness I knew I had booked a single room, but this was driven by availability and cost at the time of booking. The room had everything I needed - but it was much smaller than I had imagined.
Location excellent for the West End and a Grosvenor Hotel event I was attending locally. Staff were very friendly and very helpful.

It was lovely staying at this hotel!
Very courteous staff!
Very near to Oxford street and marble arch underground station!

Perfect location. Clean rooms, great breakfast and lovely staff.

Room was not clean, upgrade to bigger room. Without chair or table. No space to go into the bathroom, which is same size as the room itself. Weird... And very noisy. Cleaning lady knocked at 8 and again at 10 and again at 11 even though DND was out. Although you hear everything... Laughing, water flowing and vacuuming as well as people on the hallway. Crazy experience even for a frequent traveler. I moved to another hotel after first night.