On an elegant Georgian crescent at the top of Park Lane, the Montcalm London Marble Arch is a stylish five-star hotel that brings the classic and the contemporary together beautifully. Moments from Hyde Park, Oxford Street and Marylebone, and a short walk from Mayfair, you’re perfectly placed to make the most of London’s West End here.
Cool marble and striking crystal chandeliers greet you in the airy lobby, and 153 bedrooms, including 14 lavish suites, envelope you in comfort. Chic and spacious, all rooms offer state-of-the-art amenities including an iPad, complimentary smartphone service, complimentary broadband and Wi-Fi, LCD TV with international and satellite channels, a pillow menu and even a selection of in-room aromas.
Just off the lobby, there’s an initimate champagne bar in decadent black and gold, with one of the capital’s best selections of single malts and blended whiskeys. A smart, design-led space with distinctive copper lighting, Nirvana Kitchen meanwhile takes discerning diners on a Pan-Asian odyssey, while The Crescent Restaurant & Lounge is a great spot for a relaxed lunch or indulgent afternoon tea.
With a well-equipped fitness centre, The Montcalm Spa is also home to a sauna and steam room, Jacuzzi, exercise pool, monsoon shower and heated loungers, offering an extensive range of facials, body treatments and massages at the hand of highly trained therapists.
The Montcalm London Marble Arch has two meetings and events rooms. The Grand Ballroom, one of London’s leading luxury event spaces, hosts up to 550 for parties and private dining or conferences and corporate events, while The Crescent Restaurant & Lounge is a sought-after setting for more intimate events.
* Please note that the check-in time is 2:00pm and check-out time is 12:00 noon.
+44 (0)20 7958 3200Book a room
This hotel takes every measure to go above and beyond for a great experience. Vera from customer relations upgraded our room since we were celebrating a special occasion and had surprises in our room each night. Will absolutely be staying here again our next time through London. Oh and the location is the best. Right by Hyde park and lots of great restaurants as well as the tube to get you where ever you need.
We have just finished a wonderful weekend at the Montcalm for our mini-moon weekend of relaxation immediately after our wedding.
Everything was excellent from arrival with Vera taking care to greet us and ensure things went smoothly.
It is clear that we got special attention for our honeymoon, but that is what you want and that is the mark of a hotel which pays attention to the requests of their customers. We were kindly given a free upgrade to a suite as part of their gift to us.
I had emailed in advance of staying asking if they could perhaps put some flowers into the room so it is a little special for us on arrival and they went above and beyond with some excellent decoration and small touches such as members of staff knowing our names and expecting us.
The location is excellent, right next to Marble Arch, the tube station and also Hyde Park/ Oxford street.
The restaurants are great, especially Hankies which had wonderful Indian cuisine served in a tapas style of small plates. Both restaurants had excellent food and reasonable prices.
Breakfast was excellent. I would suggest going for the full-English and having the excellent omelettes that you can get.
The spa is small but if you want to use the spa, be aware that we never saw more than one other person in there, so the size is mindful of its popularity: a lovely jacuzzi, steam room and sauna, and a small pool. The services are very popular, and unfortunately, we did not book far enough in advance to get one of the foot massages, but the spa area itself was relaxing enough.
Thank you to Vera and the team for looking after us!
Great hotel with helpful staff. Location is good. We were upgraded to a junior suite. Clean room and comfortable beds. Bathroom is nice and shower is powerful. Breakfast at club lounge included a good selection of food (eggs, salmon, greens...). Receptionists were quick in sending us whatever we needed. A calm stay in a calm hotel.
Thank you very much for looking after myself and my family last week.
We thoroughly enjoyed our overnight stay at this wonderful hotel.
The facilities and accommodation were outstanding but most of all the friendliness of all the staff was a breath of fresh air.
I have stayed in a number of hotels in London, but I have to say this was the best experiences to date.
We will definitely be booking with you again in the future.
Worst massage I have had for the price
I was very much looking forward to my spa experience at the Montcalm, which we booked months in advance. The hotel was lovely, lunch was delicious, the Spa staff were very friendly and helpful. Unfortunately the massage itself was very disappointing. The therapist was very heavy handed, leaning heavily on bones and causing pain. She took no notice of body language when I winced. The massage ended abruptly with no head or face massage, despite the fact that it was meant to be a full body massage. £80 is a lot of money for a massage and I expected a massage to remember, and I will, but for the wrong reasons.
I deducted 2 stars for bad massage, the other 2 were for the tiny pool, which was still nice, but bubbles and light didnt work, and the fact that 1 of the 2 showers was out of order, overflowing water and dirty.
Overall, not the promised premium experience!