Nice place in a good location. Slightly odd layout and the reception (when you find it at the top of the stairs) is a series of lecterns, like something from the US presidential primary debates. Still it's efficient enough and the staff are pleasant.
Rooms are nice and have everything you need. Can't comment on the good other than the breakfast which was a fairly standard buffet, but good.

Good hotel, very central, modern interior and design. Staff couldn't be more helpful, and go out of their way to ensure you are taken care of. Rooms OK for a central hotel. Good selection of food offers within the hotel. Coffee bar and restaurant both reasonable

Lovely, affordable hotel right in the heart of London. The exterior looks dull but the interiors are well maintained and we thought the rate charged was surprisingly reasonable for a hotel of that location. They offered us a room that faced right out to Primark on Oxford Street so it was nice to have a room with that view. Good thing is they cater to loads of Middle Eastern tourists hence they have a special Arabic menu which we tried. The food was good and decent for the price paid. Though they missed out on our sauces and we had to wait quite a while for them to bring it from the kitchen.

Amazing hotel with the best service you could wish for. Rooms and f&b are oustanding! Staff was fantastic! Thank you guys so much for making my stay unforgettable!

Friendly reception. Room and bathroom cleanliness really need to be addressed. Housekeeping did a great daily job but the rooms are in need of a deep (seasonal) cleaning and scrubbing. Everything in minibar was free!