Sunday: 11:00 - 21:00Monday: 11:00 - 23:00Tuesday: 11:00 - 23:00Wednesday: 11:00 - 23:00Thursday: 11:00 - 23:00Friday: 11:00 - 23:00Saturday: 11:00 - 23:00
Nearest StationTottenham Court Road
01923 555 171
Shake Shack started out as a modern-day American roadside burger stand in New York’s Madison Square Park in 2004. Its burgers, flat-top dogs, frozen custard and extensive drinks list quickly gained cult status with queues round the block.Favourites include the ShackBurger, SmokeShack, ‘Shroom Burger or Shack-cago Dog and a signature shake or concrete (frozen custard blended at high speed with mix-ins).
Shack Shake or Five Guys, what to go for when you are hungry for a good burger. Well, Five Guys wins when it comes to customizability of your burger as you can have it any way you want with almost any topping. However, I have to give it to Shake Shack when it comes to taste as the burger simply taste better, Five Guys burger patty can taste a bit bland by comparison.
The story is different when it comes to fries and this is where Five Guys wins hands down as the fries from Shake Shack are just terrible. I even tried their special garlic sauce fries and I had to throw most of it away, i just simple could not eat it.
After the owner of the branch left a reply to my review asking me to leave a feedback on the Shake Shack website saying that I will get some form of compensation I did just that. However, it has been several weeks since I left the feedback on Shake Shack official website and I have not heard a single reply or an apology let alone a compensation as I was led to believe.
It seems that Shack Shake fries are not the only thing that leaves a lot to be desired but also their customer service. I think I will avoid Shake Shack from now on, many better burger places out there and with better service.
Shake Shack is amazing. Just as good if not better than five guys.
My only issue with the Tottenham Court Road restaurant is that some of the staff serving can come across quite rude due to their poor English. I understand people deserve a chance but not when they got my order wrong on more than one occasion.
We love shake shack. Although surely it's time to move on from disposable, throwaway plastic straws and plastic cup for my beer? Still 5 stars though for quality, service and convenience.
The burgers and fries are really good! But moreover the staff here was so friendly! We had the misfortune of a pickpocket stealing my friend's phone and the staff really tried to support us first searching for the phone and then let us stay to make sure my friend could secure all her data and change her passwords. If you go, make sure to have all your belongings close by and in inside pockets!
lovely experience at the shack today , beautiful lady staff member I think she said her name was regan helped me with what to eat from the menu.
100% will I return to eat the DOUBLE SMOKE SHACK.
Well mannered staff , food is amazing !!