Fantastic hotel. It feels very American, specially in the size of the rooms. Staff is nice. Breakfast is a must. It is delicious. The breakfast staff were so attentive, it made a great impression on all of us. Will definitely stay here again.

Very good service - have to say that! All of them. But the drinks were mediocre at best. Not the typical bar type atmosphere due to the hotel style, accepted. But the drinks need to get better. All four of them were different drinks, all four of them were not worth the money. And definitely the least assortment of memorabilia I have seen so far. Nothing worth to remember or get back to. Will go back to the original.

Truly funky. Good food that's not hyper dear. Live acts every night. A trendy crowd with s noisy bar. Many 16yo girls pretending to be 18, out on mums credit card!

Not somewhere I'd have ever chosen myself, but a job in London landed me and my wife there.
Generally very pleasantly surprised and didn't experience any of the problems that other reviewers did.
Nice clean room, decent size. Friendly helpful staff. Great location. Really good breakfast.
All the staff we meet were nice, however Mr Dan Elbow (almost Capaldi) was the guy we dealt with most. Give him a raise, he was great with any issue that cropped up.

After the anticipation of staying at the Hard Rock Hotel we arrived. The lobby is vast and with a relaxed vibe. The design and memorabilia all around the lobby and hotel is a homage to popular culture. Rooms are stylish and well equipped.

Max and Luis at front of House were exceptional in dealing with an unfortunate incident during our stay. Both are a credit to the hotel . I would also like to extend a warm thank you to all the front of house team we met and to both bar and breakfast staff.

Thank you!
Date of stay: Jan 30th 2020